Manager’s Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series) - Hardcover

Dozier, David M.; Grunig, James E.; Grunig, Larissa A.

Hardcover

ISBN 10: 080581809X ISBN 13: 9780805818093

Verlag: Routledge, 1995

Inhaltsangabe

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization’s survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.

The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the knowledge base of the communication department,
* the shared expectations of top communicators and senior managers about the function and role of communication, and
* the organization’s culture -- the larger context that either nurtures or impedes communication excellence.

This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

Über diesen Titel

Über die Autorin bzw. den Autor

Dozier, David M.; Grunig, Larissa A.; Grunig, James E.

Details zur Ausgabe

• Verlag: Routledge
• Erscheinungsdatum: 1995
• Sprache: Englisch
• ISBN 10: 080581809X
• ISBN 13: 9780805818093
• Einband: Tapa dura
• Auflage: 1
• Anzahl der Seiten: 272
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar