Profiles the four distinct generations in the modern workplace and offers advice for managing effectively in an age-diverse workplace
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"""Ron Zemke (Minneapolis, MN) is senior editor of Training magazine, president of Performance Research Associates, and author or coauthor of 23 books, including AMACOM's bestselling Knock Your Socks Off Service series.
Claire Raines (Denver, CO) is a nationally recognized expert on generational issues and author of Beyond Generation X: A Practical Guide for Managers.
Bob Filipczak (Minneapolis, MN) is a writer and an ""honorary member of Generation X."""
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