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Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance: How to Choose and Use the Right Technique to Boost Employee Performance - Hardcover

Stone, Florence M.

 
9780814473856: Coaching, Counseling & Mentoring: How to Choose & Use the Right Technique to Boost Employee Performance: How to Choose and Use the Right Technique to Boost Employee Performance

Inhaltsangabe

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of "Coaching, Counselling & Mentoring" gives managers specific, practical techniques for using all three to improve the performance of all their people. Filled with helpful tools like self-assessments and real-life scenarios, this is an essential guide for managers who want to build their confidence and skill in getting the most from their people.

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Über die Autorin bzw. den Autor

Florence M. Stone has more than 30 years of experience as a writer and editor with the American Management Association. Her previous books includeThe Mentoring Advantage and The Manager's Question and Answer Book

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