Resolving Conflicts on the Job (Worksmart Series) - Softcover

Wisinski, Jerry

 
9780814477991: Resolving Conflicts on the Job (Worksmart Series)
Softcover
ISBN 10: 0814477992 ISBN 13: 9780814477991
Verlag: Amacom, 1993

Inhaltsangabe

Conflict, strife, and contrary points of view. They are part of the workplace landscape, like it or not. And people who cannot deal with differences effectively stunt their career with every single argument. This book provides readers with succinct and clearly delineated guidelines for how to deal with conflict on both an interpersonal and an organizational level. The book uses checklists, examples, do's and don'ts, and other learning aids to explain proven methods for resolving differences and specific listening techniques that aid in: giving and receiving criticism; handling conflict at different levels of an organization; and resolving disagreements within a team. The book also delves into the psychological aspects of why different personality types handle friction differently, and how to use that knowledge to restore harmony.

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Verlag
Amacom
Erscheinungsdatum
1993
Sprache
Englisch
ISBN 10 
0814477992
ISBN 13 
9780814477991
Einband
Taschenbuch
Anzahl der Seiten
80
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

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ISBN 10:  0814474136 ISBN 13:  9780814474136
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Softcover