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Quality Circle Management: The Human Side of Quality - Hardcover

Katzan, Harry

 
9780830633869: Quality Circle Management: The Human Side of Quality

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The purpose of the quality circle is not to improve the quality of life for working people. Like other of management's human relations tools, its function is to increase the quantity and quality of output by playing on the deflated self-esteem of workers. In any event, Katzan (visiting, U. of Fribourg, Switzerland) offers a practicum on the implementation of a quality circle, explaining principles, methods, and strategic planning. He does it quite well. (RC) Annotation copyright Book News, Inc. Portland, Or.

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