Evaluating Reference Services: A Practical Guide - Softcover

Whitlatch, Jo Bell

Softcover

ISBN 10: 0838907873 ISBN 13: 9780838907870

Verlag: American Library Association, 2000

Inhaltsangabe

Emanating from an ALA conference on gaps in reference research, this guide assists librarians in conducting assessment studies, and justifying funding, for library service improvement. Chapters span planning the evaluation; selecting appropriate methods; collecting, analyzing, and communicating study data and results; and an annotated bibliography with examples of model studies. Whitlatch is a reference librarian at San Jose State U. Library. Includes contributions by 16 other librarians. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Details zur Ausgabe

• Verlag: American Library Association
• Erscheinungsdatum: 2000
• Sprache: Englisch
• ISBN 10: 0838907873
• ISBN 13: 9780838907870
• Einband: Taschenbuch
• Anzahl der Seiten: 226
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar