This introductory guide provides a step-by-step plan for trainers, technology coordinators, and administrators to create a formal training program. Gordon, of Franklin Park (IL) Library, has taught Internet courses since 1998. She gears her resource toward public librarians and their users, but the information can be adapted for libraries of many types and sizes. Appendices include resources on training and information literacy as well as examples of handouts, marketing materials, evaluation forms, and other helpful items. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Rachel Singer Gordon is head of computer services at Franklin Park Library in Illinois, where she has planned, scheduled, and taught Internet courses since 1998. She earned a bachelor's degree at Carleton College, a master's degree in modern Judaism at Northwestern University, and a master's degree in Library and Information Science at Dominican University. Since 1996, she has maintained a web site (www.lisjobs.com) for job-seeking librarians and information professionals.
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