Conducting the Reference Interview: Third Edition (How-To-Do-It Manuals) - Softcover

Ross, Catherine Sheldrick; Nilsen, Kirsti; Radford, Marie L.

Softcover

ISBN 10: 0838917275 ISBN 13: 9780838917275

Verlag: Association of College & Research Libraries, 2019

Über diesen Titel

Reseña del editor

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting-including email, text messaging, and social media-as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls,

Details zur Ausgabe

• Verlag: Association of College & Research Libraries
• Erscheinungsdatum: 2019
• ISBN 10: 0838917275
• ISBN 13: 9780838917275
• Einband: Tapa blanda
• Sprache: Englisch
• Auflage: 3
• Anzahl der Seiten: 304