The people management story behind the building of the Heathrow Express. The book examines: attitudes to major change; how hierarchical authority must give way to consultation and collaboration; how employees must be responsible for their own competencies and improvement; the critical importance of coaching in every aspect of the business; and the need for "soft skills" to be consistently assessed and developed. The author offers real-life practical guidance for those who are about to embark on major culture change, using case studies from the Heathrow Express project to illustrate problems and triumphs.
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Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,300grams, ISBN:9780852927465. Bestandsnummer des Verkäufers 8742525
Anzahl: 1 verfügbar
Anbieter: High Street Books, New Mills, Vereinigtes Königreich
Paperback. Zustand: Good. Corner of the cover and spine creased. Shipped from the UK in recyclable card packaging. Bestandsnummer des Verkäufers pb453-225-0062
Anzahl: 1 verfügbar
Anbieter: SAVERY BOOKS, Brighton, East Sussex, Vereinigtes Königreich
Soft cover. Zustand: Very Good Plus. Paperback 1998. 147 pages. Flat spine. Clean & tight book. No inscriptions. Dispatched ROYAL MAIL FIRST CLASS with TRACKING next working day or sooner securely boxed in cardboard. ref 555/26. Fast Track to Change on the Heathrow Express by Sue Lownds. Published by Institute of Personnel and Development. Bestandsnummer des Verkäufers 007976
Anzahl: 1 verfügbar