Clear disciplinary rules set standards of behaviour, give poor performance an opportunity to improve, and ensure that colleagues do not have to "cover" for them. Inadequate (or non-existent) policies mean problems are tackled far too late, often leading to low productivity, demotivated employees and successful claims for unfair dismissal. Today, new statutory rights for staff to be accompanied to disciplinary hearings, and the recently revised ACAS Code of Practice, make it even more crucial for employers to tackle issues of conduct and capability consistently and at an early stage. This incisive practical guide provides definitive advice on drawing up - and implementing - effective disciplinary procedures.
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Tricia Jackson is a freelance training and personnel consultant. She has many years' experience as a generalist practitioner in both the public and private sectors. She is the author of four other CIPD Good Practice titles: Drugs and Alcohol Policies (1999), Smoking Policies (1999), Career Development (2000) and Handling Grievances (2000). Tricia lives in Weybridge, Surrey.
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