Verwandte Artikel zu Convention Management and Service

Convention Management and Service - Softcover

James R. Abbey; Ph. D.

 
9780866125086: Convention Management and Service
Softcover
ISBN 10: 0866125086 ISBN 13: 9780866125086
Verlag: Educational Institute of the American Hotel Motel Assoc, 2016

Inhaltsangabe

The ninth edition includes discussions of the impact of technology, both as a tool for sales and service, and as a desired amenity for meeting and convention groups. This edition also looks at changing demographics, in particular Millennials; and the increasing influence of meeting planners on a hotel's sales and servicing strategies. The textbook includes two new sidebar features, "More Online" and "Worth Watching," which encourage students to further explore the book's content online through articles, white papers, videos, and educational resources. The book also includes "Industry Profiles" and "Best Practices" boxes to inspire readers.

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Verlag
Educational Institute of the American Hotel Motel Assoc
Erscheinungsdatum
2016
Sprache
Englisch
ISBN 10 
0866125086
ISBN 13 
9780866125086
Einband
Taschenbuch
Anzahl der Seiten
663
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar