Managing Front Office Operations - Softcover

Michael L. Kasavana; Ph.D.

 
9780866125505: Managing Front Office Operations
Softcover
ISBN 10: 0866125507 ISBN 13: 9780866125505
Verlag: Educational Institute of the American Hotel Motel Assoc, 2017

Inhaltsangabe

the tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Educational Institute of the American Hotel Motel Assoc
Erscheinungsdatum
2017
Sprache
Englisch
ISBN 10 
0866125507
ISBN 13 
9780866125505
Einband
Taschenbuch
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Verantwortliche Person
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