Verlag: Jones and Bartlett Publishers, Boston, 1992
ISBN 10: 0867204338 ISBN 13: 9780867204339
Anbieter: Beautiful Tomes, Moscow, ID, USA
Trade Paperback. Zustand: Very Good. Second Edition. Aqua and purple pictorial covers with purple and white printing; faded along spine; corners curve a little; no creases. 356 pp. including index, b/w photos; clean, unmarked. "This completely revised and updated edition.is designed to teach nurses theory-based skills for effective listening and responding. The book also advises the reader how empathy and respect can be conveyed to the patient in verbal and non-verbal communication.".