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Inhaltsangabe
What Works showcases more than 70 real-world examples of local governments applying performance measurement to Improve service delivery, Inform management and policy decisions, Manage day-to-day operations more effectively in increasingly resource-constrained environments.
The book demonstrates ICMA's commitment to the continuous learning model of performance measurement, which promotes performance measurement as a tool for evaluating performance, setting improvement targets, and finding proven methods for doing better.
ICMA's executive director, Bob O'Neill, posits that there is a performance dividend enjoyed by communities that employ a professional manager. The ICMA Center for Performance MeasurementÖ extends this notion by suggesting that there is also a performance dividend to be derived by communities that engage in performance measurementûand What Works shows how they do it.
ICMA Press is a leading publisher of books, reports, survey research, training materials, and other resources used by local government management professionals, municipal and county associations, and colleges and universities. Areas of practice featured in ICMA publications include planning, finance, budgeting, human resource management, supervision, fire and rescue services, service contracting, emergency management, and many others.
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Reseña del editor
What Works showcases more than 70 real-world examples of local governments applying performance measurement to Improve service delivery, Inform management and policy decisions, Manage day-to-day operations more effectively in increasingly resource-constrained environments.
The book demonstrates ICMA's commitment to the continuous learning model of performance measurement, which promotes performance measurement as a tool for evaluating performance, setting improvement targets, and finding proven methods for doing better.
ICMA's executive director, Bob O'Neill, posits that there is a performance dividend enjoyed by communities that employ a professional manager. The ICMA Center for Performance MeasurementÖ extends this notion by suggesting that there is also a performance dividend to be derived by communities that engage in performance measurementûand What Works shows how they do it.
ICMA Press is a leading publisher of books, reports, survey research, training materials, and other resources used by local government management professionals, municipal and county associations, and colleges and universities. Areas of practice featured in ICMA publications include planning, finance, budgeting, human resource management, supervision, fire and rescue services, service contracting, emergency management, and many others.
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- VerlagIntl City County Mgmt Asn
- Erscheinungsdatum2008
- ISBN 10 087326181X
- ISBN 13 9780873261814
- EinbandTapa blanda
- SpracheEnglisch
- Anzahl der Seiten176
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What Works: How Local Governments Have Made the Leap from Measurement to Management
Verlag:
Intl City County Management Assn, 2008
ISBN 10: 087326181X
ISBN 13: 9780873261814
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paperback
Anbieter: Weird Books, Petaluma, CA, USA
Verkäuferbewertung 5 von 5 Sternen
paperback. Zustand: Very Good. Very Good text and cover, minor reading wear to text and covers/edges. US orders shipped via US Mail. International orders shipped via DHL. Additional postage may be required on oversize books and sets. Bestandsnummer des Verkäufers 2409080045
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