A guide through the planning stages, necessary resources, and documentation processes for compliance to ISO 9000, for company management and ISO management representatives. Presents the background and rationale for each activity in the process, and provides implementation examples using the ISO 9000 requirements. Appendices list quality system elements from ISO 9000 standards, status of the current standards as of August 1, 1995, and governmental and private agencies, and discuss special considerations for small businesses. Annotation copyright Book News, Inc. Portland, Or.
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