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Principles of Quality Costs: Principles, Implementation, and Use - Hardcover

Campanella, Jack

 
9780873894432: Principles of Quality Costs: Principles, Implementation, and Use
Hardcover
ISBN 10: 087389443X ISBN 13: 9780873894432
Verlag: McGraw-Hill Inc.,US, 1999

Inhaltsangabe

This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.

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Über die Autorin bzw. den Autor

Jack Campanella is a member of the Corporate Quality and Reliability staff at Underwriters Laboratories, Inc. With over 40 years experience in the quality field, he has presented and published numerous papers and articles on various quality-related subjects. Campanella has had two books published including the best-selling and authoritative second edition of Principles of Quality Costs (Quality Press, 1990) and has contributed to several others. An ASQ Fellow, Campanella is Chairman of the Advisory Committee for Quality Engineering Journal and is a past Chairman of ASQ's Quality Management Division, Quality Costs Committee, and ASQ's Long Island Section. Campanella is the recipient of the Long Island Section's highest honor, the McGrady-Seifer Award. He is an ASQ Certified Quality Engineer and Certified Quality Auditor as well as a Registered Professional Quality Engineer in California.

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Verlag
McGraw-Hill Inc.,US
Erscheinungsdatum
1999
Sprache
Englisch
ISBN 10 
087389443X
ISBN 13 
9780873894432
Einband
Gebundene Ausgabe
Anzahl der Seiten
219
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
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