An American Society for Quality (ASQ)-certified quality auditor and widely published author on the subject regards project management skills as necessary for professionals and project managers as essential for organizations. Westcott provides tools with a track record to successfully manage short-term projects given typical less than ideal support. He offers a basic model that encompasses a task schedule, action plan, Gantt charts, and a resource requirements matrix. The volume includes a glossary and resources (including the ASQ, software, and standards). Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
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