Insights To Performance Excellence 2019-2020: Using the Baldrige Framework and Other Integrated Management Systems - Softcover

Mark L. Blazey; Paul L. Grizzell

 
9780873899857: Insights To Performance Excellence 2019-2020: Using the Baldrige Framework and Other Integrated Management Systems
Softcover
ISBN 10: 0873899857 ISBN 13: 9780873899857
Verlag: ASQ Quality Press, 2019

Inhaltsangabe

For more than two decades, this book series has been used as a teaching and reference text, guiding organizations that have documented their continuous improvement efforts using Baldrige Award-type management systems. The goal for this book is that readers will understand what each area of the system means for organizations and find the synergy within the six major process-oriented parts of the system: leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; and operations that lead to excellent performance results.

This book provides a valuable, step-by-step approach to identify and put in place properly focused continuous improvement systems. Seven types of information are provided in this book for each of the Items in Categories 1 through 7 of the 2019-2020 Baldrige Framework and Performance Excellence Criteria.

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Verlag
ASQ Quality Press
Erscheinungsdatum
2019
Sprache
Englisch
ISBN 10 
0873899857
ISBN 13 
9780873899857
Einband
Taschenbuch
Anzahl der Seiten
393
Kontakt zum Hersteller
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Verantwortliche Person
Nicht verfügbar