by: Alan Brunacini 1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service Published by: IFSTA
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Anbieter: Zoom Books Company, Lynden, WA, USA
Zustand: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Bestandsnummer des Verkäufers ZBV.0879391278.VG
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Anbieter: Lost Books, AUSTIN, TX, USA
Trade paperback. Trade paperback (US). 131 p. Audience: General/trade. Good. Wear to cover. First page is a bit wrinkled. Text unmarked. Bestandsnummer des Verkäufers Alibris.0017216
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