Explains six steps in understanding and meeting members' needs in associations and other organizations. The six steps, covered in separate chapters are identify the new marketplace, invest in technology, move from mass marketing to mass customization, maintain the human touch, brand the organization, and create a membership experience. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
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Anbieter: RiLaoghaire, Knoxville, TN, USA
Soft cover. Zustand: Good. 151 numbered pages; a couple specks to edges of closed pages; light wear to corners and edges of cover; minor curl to cover; a couple minor creases to cover; minor rub to cover; a few minor dings to cover; weighs 10 ounces; measures 9 by 5.9 by .5 inches; 021825; Explains six steps in understanding and meeting members' needs in associations and other organizations. The six steps, covered in separate chapters are identify the new marketplace, invest in technology, move from mass marketing to mass customization, maintain the human touch, brand the organization, and create a membership experience. Bestandsnummer des Verkäufers 22369
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