This book presents a comparative analysis of seven case studies that challenge some of the current beliefs about good practice in the provision of business development services (BDS) to small and micro enterprises. It also highlights issues around the assessment of impact, sustainability, and cost-effectiveness of such services.Three services were given particular attention in the case studies: marketing, access to technology, and business and management skills acquisition. The case study projects were drawn from Bolivia, Bangladesh, El Salvador, Ghana, Sri Lanka and Zimbabwe. Each of the projects introduced small producers to new production and marketing systems and successfully promoted private sector participation. The analysis of these experiences looks at the feasibility of market-based BDS provision and the role of nongovernmental organizations in building BDS markets.
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This book presents a comparative analysis of seven case studies that challenge some of the current beliefs about good practice in the provision of business development services (BDS) to small and micro enterprises. It also highlights issues around the assessment of impact, sustainability, and cost-effectiveness of such services.Three services were given particular attention in the case studies: marketing, access to technology, and business and management skills acquisition. The case study projects were drawn from Bolivia, Bangladesh, El Salvador, Ghana, Sri Lanka, and Zimbabwe. Each of the projects introduced small producers to new production and marketing systems and successfully promoted private sector participation. The analysis of these experiences looks at the feasibility of market-based BDS provision and the role of nongovernmental organizations in building BDS markets.The research discussed here makes an important contribution to the ongoing debate regarding market and demand based provision of nonfinancial services to existing and potential small and micro entrepreneurs and businesses in the Southern countries. This debate has been influenced by the success to date in standardizing and commercializing micro-credit programs. This book argues that to reach and assist small producers, BDS often need to be designed and provided in a multifaceted and flexible manner.
Sunita Kapila has worked in international development for over two decades, especially in small enterprise development in South Asia and Africa. She has worked in the areas of women's informal income generation, the acquisition of employable and entrepreneurial skills, strengthening of micro- and small entrepreneurs' associations, and urban governance. She has worked for and as a consultant with non-governmental organizations and donor agencies.
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