The traditional workforce―using the model of the 9-to-5 employee―is a thing of the past. Companies, and their employees, are utilizing flex-time and work-from-home arrangements. Modern telework solutions counter problems of escalating real estate costs, traffic and commuting and employee turnover, and promote carbon footprint reduction and higher employee productivity and satisfaction. Telework has taken center stage as a means to generating productive business. Making Telework Work is a call to action, helping organizations gain competitive advantage in a technology-rich world. Leaders of teleworkers must grasp the big picture while still accounting for the details. To do so means developing capabilities that mark extraordinary leadership, not just run of the mill management.
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Evan H. Offstein is a speaker, consultant, and professor at Frostburg State University. He has landed numerous speaking engagements and consulting contracts for such organizations as the U.S. Army, Northwestern Mutual Life, and the Western Maryland Health System. Jason M. Morwick is a business operations manager and full-time teleworker at Cisco Systems, Inc. He has managed teams and organizations at General Electric and CHEP USA, where he has trained hundreds of employees in Six Sigma, diversity, project management, communication, and leadership.
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