Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting - Hardcover

Bouckaert, Geert; Halachmi, Arie

 
9780899309583: Organizational Performance and Measurement in the Public Sector: Toward Service, Effort and Accomplishment Reporting
Hardcover
ISBN 10: 0899309585 ISBN 13: 9780899309583
Verlag: Praeger, 1996

Inhaltsangabe

Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the one best way for developing an SEA reporting system. Rather, it aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.

This book addresses the issues involved in developing Service Effort and Accomplishment (SEA) reports from various points of view. It addresses the context of SEA reporting and relates performance measurement to the budgeting process, auditing process, and policy making. It provides examples of successful performance measurement protocols from the U.S. and abroad.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Über die Autorin bzw. den Autor

Geert Bouckaert, Arie Halachmi

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
Praeger
Erscheinungsdatum
1996
Sprache
Englisch
ISBN 10 
0899309585
ISBN 13 
9780899309583
Einband
Gebundene Ausgabe
Anzahl der Seiten
368
Kontakt zum Hersteller
preigu GmbH & Co. KG
mail@preigu.de

Lengericher Landstr. 19
Osnabrück
Niedersachsen
49078
Deutschland