Accessible to everyone in your organization, the handbook includes information for both management and shop floor people; you'll find it an indispensable tool in quest for quality. The first part discusses management issues, roles, challenges, implementing improvements, process control, and leadrship. As well,the second part is an in-depth discission of each tool and its application.
Also contains:
Essentials of quality control The role of the foreman Process control Standardizing operatons Small group activities Applying methods Pareto diagrams Cause-and-effect diagrams Histograms Quantitative expressions of the data distribution Process capability Scatter diagrams and correlation Affinity diagrams Relations diagrams Matrix diagrams Arrow diagrams
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