Let s say your people have just been asked to participate in a process improvement project and have no idea what s ahead of them. Need an overview in 45 minutes or less of what it takes to be successful at process improvement?
Price Pritchett s tightly written handbook will quickly bring readers up to speed on how business processes impact the ability to execute.
*Managing Sideways gives the most important ground rules and critical success factors for becoming a process-centric, performance-driven organization. Pritchett s precise, no-fluff style of writing gets down to the basics of what everyone needs to know about process improvement to take action and get results fast.
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