The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service - Softcover

 
9780971584921: The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
Softcover
ISBN 10: 0971584923 ISBN 13: 9780971584921

Inhaltsangabe

This powerful book by hospitality author Tim Kirkland shows restaurant managers and servers how to sell more, serve better and make tons more money in the process. The book details specific, innovative techniques to grow sales, energize service and build repeat business every shift. Here's what restaurant pro's will learn from The Renegade Server: - Why people no longer base their tips on quality of service - The 10 commonly used phrases that damage check average and guest satisfaction - 9 scientifically proven techniques for increasing tip percentage - 21 meetings, activities and incentives that intensify teamwork and guest service - 59 tips and tricks to upscale service - Why Up-Selling; is dead (long live Up-Serving!) - How servers can treat their sections as their own start-up business - How to develop an army of loyal regulars - How to serve up customized experiences (not just food) to every guest

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Sprache
Englisch
ISBN 10 
0971584923
ISBN 13 
9780971584921
Einband
Taschenbuch
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