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Future is Customer Service, The: Real-life Service Success Stories Plus Proven Strategies You Can Use - Softcover

 
9780975221808: Future is Customer Service, The: Real-life Service Success Stories Plus Proven Strategies You Can Use

Über die Autorin bzw. den Autor

Kym Illman was sacked fom a Perth TV station in 1988. Unable to secure another job in the media, he started his own business, Messages On Hold, from the spare bedroom of his flat. Todya, the company turns over in excess of AUS$7M/year and employs more than 50 staff and clients around the world. A customer service specialist, Kym's passion for "wowing" clients has been a major factor in turning a home-based business into an international success story.

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