Performance Management in Healthcare: From Key Performance Indicators to Balanced Scorecard (HIMSS Book Series) - Softcover

Bergeron, Bryan

Softcover

ISBN 10: 0976127741 ISBN 13: 9780976127741

Verlag: Healthcare Information & Management Systems Society, 2006

Inhaltsangabe

Performance management, often referred to as process management, is a strategy that a healthcare facility can employ to achieve high levels of quality, safety, and end user satisfaction, as well as financial solvency. The basis of performance management is the effective use of resources, as measured through key performance indicators (KPIs),. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system.

Written for CIOs and senior IT managers, this practical resource encourages the leadership and vision needed for a performance measurement initiative. It provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial, and cultural details. It also features an extensive listing of clinical and non-clinical KPIs; a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

Details zur Ausgabe

• Verlag: Healthcare Information & Management Systems Society
• Erscheinungsdatum: 2006
• Sprache: Englisch
• ISBN 10: 0976127741
• ISBN 13: 9780976127741
• Einband: Taschenbuch
• Anzahl der Seiten: 285
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar