Listen Up - Softcover

 
9780977225750: Listen Up

Inhaltsangabe

Looking for was to gain and maintain loyal customers? This book was written for you. Listen Up, Customer Service is a step-by-step guide to improving customer relations, while at the same time increasing employee satisfaction.

The advice provided is not unreasonable or rocket science. Your team can begin implementing every stragety beginning today!

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Über die Autorin bzw. den Autor

David Cottrell, President and CEO of CornerStone Leadership Institute is the author of twenty one highly acclaimed books including the best selling Monday Morning Leadership; Listen Up, Leader; Listen Up, Teacher; and Monday Morning Mentoring.

Mark C. Layton, President and CEO of PFS Web is an authority on providing outstanding customer service. He is also the author of .Coms or .Bombs and 175 Ways to Get More Done in Less Time.

„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.