A Culture of Service ... Creating Customer Service That Lasts - Softcover

David E. Reed

 
9780978813796: A Culture of Service ... Creating Customer Service That Lasts
Softcover
ISBN 10: 0978813790 ISBN 13: 9780978813796
Verlag: CornerStone Leadership Institute, 2007

Inhaltsangabe

Two things ultimately separate successful organizations from all others - leadership and customer service. A Culture of Service shows you how to create an atmosphere where customers will be loyal to your organization. This book is about practical application of how to deliver the right service for your clients. Drawing from his experience with Disney and several other organizations, David Reed has provided a great guide that can be implemented by every person on your team. Once you read A Culture of Service, you'll want to provide a copy for each team leader, supervisor, manager and others responsible for taking care of your customers.

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Verlag
CornerStone Leadership Institute
Erscheinungsdatum
2007
Sprache
Englisch
ISBN 10 
0978813790
ISBN 13 
9780978813796
Einband
Taschenbuch
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
Nicht verfügbar

Weitere beliebte Ausgaben desselben Titels

9780976249313: A Culture of Service: Creating Superior Customer Service That Lasts!

Vorgestellte Ausgabe

ISBN 10:  0976249316 ISBN 13:  9780976249313
Softcover