Strange isn't it. You have spent years acquiring your trade, your vocation or your profession and you're good at it. Now you're rewarded by being thrown or promoted into a leadership role for which you’ve had little or NO training. Seems absurd that in this day and age that we still follow such an archaic practice. This book shows how to avoid the pitfalls and traps, and instead, how to step up in the new leadership role with what to watch out for and what to do and how to do it.You will discover: •What to do given that you're being watched•How you introduce yourself to your new group even if you've been part the group previously•How to keep a professional gap as a leader•What leadership is really about•The differences between leaders and managers•What the characteristics of real leadership are•How you know yourself as a leader•The role of emotional intelligence•How to understand human behaviour•How to communicate effectively•How to coach your team•The key to being assertive and delegate•How to deal with conflict•How to deal with difficult people•How to be organised and get things done
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Dr Darryl Cross is a clinical and organisational psychologist, certified executive and personal coach, guest university lecturer as well as author, and international speaker. He is a Fellow of the Australian Psychological Society and the Institute of Managers and Leaders and a graduate of the Australian Institute of Company Directors. He has lectured in post-graduate psychology at both Macquarie University in Sydney and the University of Queensland in Brisbane, and has been a sessional lecturer in "Leadership Dynamics" for the MBA Program at the University of South Australia and Torrens University. Dr Cross has conducted his own psychology and coaching practice for the last 35 years and is an accredited advisor to Family Business Australia. As an author, he has written a number of books as well as scores of articles and has given numerous workshops and presentations across Australia as well as in South-East Asia, the USA, Canada, Ireland and the UK.
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