My Best Service Ever - Softcover

Rory Rowland; Mark Arnold; Quentin Templeton

Softcover

ISBN 10: 0981857345 ISBN 13: 9780981857343

Verlag: JEM Business Media, 2009

Inhaltsangabe

Everyone has customers. What s more, everyone thinks they know what their customers want. What if you could read exactly what your customers thought was the best service they had ever received? Finally, there is. My Best Service Ever is a compilation of stories from ordinary customers who answered the question, What is the best service you ve ever had? Turn page after page as you experience the emotional swells the best service delivers! My Best Service Ever puts the customers playbook in your hands. Learn what they re looking for, and the simple, practical ways you can provide them with everything they dream of. Service is not passive; it is an action that customers instantly notice. Perfect those strategies with My Best Service Ever and reap the rewards of repeat customers! FROM BACK COVER: Finally, a workbook designed to illustrate the power of great service! Mark, Rory, and Quentin explore service through the eyes of those who received it. A compilation of stories from ordinary customers, discover the dynamic difference that the BEST service provides! Discover the strategies to Become a results-oriented organization Personalize your daily interactions Realize the power of knowing your customers fears Service is not passive. It is an action that customers instantly notice. Perfect those strategies with My Best Service Ever!

Details zur Ausgabe

• Verlag: JEM Business Media
• Erscheinungsdatum: 2009
• Sprache: Englisch
• ISBN 10: 0981857345
• ISBN 13: 9780981857343
• Einband: Taschenbuch
• Auflage: 1
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar