From My Bad to My Best: How Individuals and Companies Can Differentiate Themselves in the Age of Mediocrity - Hardcover

Julie B. Kamp

Hardcover

ISBN 10: 0986080705 ISBN 13: 9780986080708

Verlag: Captivating Productions, LLC, 2014

Inhaltsangabe

For anyone who's looked in alarm at the indignities and mediocrities of contemporary business life, this is a must read. Because many organizations today fail to deliver a quality customer experience, the author shares her thoughts on why this happens. From how declining standards are reshaping business, to every aspect of today's culture including rudeness, celebrity antics, politician's missteps, and the inhospitality of travel. For people who care about what others have described as the dumbing down of America, the author looks at simple and achievable ways for people who care to stand up for principles such as quality, integrity and service.

Details zur Ausgabe

• Verlag: Captivating Productions, LLC
• Erscheinungsdatum: 2014
• Sprache: Englisch
• ISBN 10: 0986080705
• ISBN 13: 9780986080708
• Einband: Gebundene Ausgabe
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar