Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling - Softcover

Palachuk, Karl W

 
9780990592341: Vol. 3 - Running the Service Department: Sops for Managing Technicians, Daily Operations, Service Boards, and Scheduling
Softcover
ISBN 10: 0990592340 ISBN 13: 9780990592341
Verlag: Great Little Book, 2014

Inhaltsangabe

This is Volume Three of
Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers . A Four-Volume Set by Karl W. Palachuk Who needs Standard Operating Procedures (SOPs)? Everyone! Every computer consultant, every managed service provider, every technical consulting company - every successful business - needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Revisited by Michael Gerber. The conclusion of that book is very powerful: Document your processes. When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable. Topics in the 4-book set include: Getting Started Finances Sales Marketing Client Management Employees and H.R. Company-wide Policies Technical Support Policies and Procedures Practical Examples (Monthly Maintenance, Backup and Disaster Recovery, and more)

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Verlag
Great Little Book
Erscheinungsdatum
2014
Sprache
Englisch
ISBN 10 
0990592340
ISBN 13 
9780990592341
Einband
Taschenbuch
Anzahl der Seiten
346
Kontakt zum Hersteller
Nicht verfügbar
Verantwortliche Person
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