Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement - Softcover

Transtrum, Terrel F; Eskelsen, JT

 
9780990626039: Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement
Softcover
ISBN 10: 0990626032 ISBN 13: 9780990626039
Verlag: ServiceQuest, 2023

Inhaltsangabe

The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.

Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.

Verlag
ServiceQuest
Erscheinungsdatum
2023
Sprache
Englisch
ISBN 10 
0990626032
ISBN 13 
9780990626039
Einband
Taschenbuch
Anzahl der Seiten
190
Kontakt zum Hersteller
Manufactured by Amazon on behalf of the author
https://www.amazon.de/hz/contact-us

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Luxemburg