Langdon is a systems kind of guy who hates meetings, isn’t fond of working, and can’t stand work stupidity. Sitting through tons of meetings and experiencing numerous management approaches that essentially did little to improve work effectiveness, he could have dropped out to become a guitar-playing hippie. Not his style though…instead he invented a work system—a Language of WorkTM—that would allow everyone to see work quickly in the same way, and create good solutions together. Using the Language of Work Formula allowed emotional displays, political posturing, and irrelevant thoughts to disappear from the discus-sions. Instead, everyone’s point of view was visible. He and his business partner taught the Work Formula in 10 short minutes, then engaged clients to create clear job and work group models that managers could facilitate. In response to this acceptance and on the verge of actual retirement, the Langdons have produced The Work Trilogy—a legacy of practical knowledge and practice for executives, managers, and workers. The Managing Model helps managers enhance their facilitation of teams, big and small. A series of Work Analytic Tools applies the Work Formula to various management functions with greater ease, collabora-tion, and commitment from your team. Managers are encouraged to read The Working Model as well to facilitate work hand-in-hand with workers through a shared Language of Work. This is a management book unlike any you have read before. Its approach is systematic and systemic. Its focus is on operational sound-ness. It is practical and concrete, based on cause and effect of work as you manage others.
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