My Telephone Record Book: Your telephone call recording and follow up management workbook - Softcover

Blayney, Mark

 
9780995617001: My Telephone Record Book: Your telephone call recording and follow up management workbook

Inhaltsangabe

Your telephone call recording and follow up management workbook. If your organisation does not already have a process or procedure for recording or managing calls, such as a CRM (customer relationship management) database, this workbook is designed to help you record and manage your calls. Each page allows you to record the date and key details of 5 calls: • The caller’s name, • Their company, • Their contact number, • The time of the call, and • The actions arising.

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