A practical guide for building and sustaining top-performing teams
Based on the authors' many years of consulting experience with teams in the public and private sectors, Creating Effective Teams: A Guide for Members and Leaders describes why teams are important, how they function, and what makes them successful. The text covers the four stages of team development—forming, storming, norming, and performing—to help readers effectively navigate these different phases. Separate chapters are devoted to the responsibilities of team leaders and team members. Susan A. Wheelan, Maria Akerlund, and Christian Jacobsson highlight common problems that occur frequently in groups as well as provide practical tips, real-life examples, and questionnaires to help address those problems.
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Susan Wheelan was president of GDQ Associates, Inc. Until 2001, she was a professor
of psychological studies and faculty director of the Training and Development Center
at Temple University. Dr. Wheelan received Temple University's Great Teacher Award
in 1992. She also worked as a psychologist in a number of hospital and clinical settings.
Dr. Wheelan was the author of Facilitating Training Groups; Group Processes: A
Developmental Perspective; Creating Effective Teams: A Guide for Members and Leaders;
and Faculty Groups: From Frustration to Collaboration. She was editor of the Handbook
of Group Research and Practice and coeditor of The Lewin Legacy: Field Theory in Current
Practice and Advances in Field Theory. She wrote 66 research articles for publication.
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