 
    An indispensable guide to the design and execution of business improvement projects in real organizational settings.
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Joan Ernst van Aken is Professor Emeritus of Organization Science at the School of Industrial Engineering, Eindhoven University of Technology, The Netherlands.
Hans Berends is Assistant Professor at the Department of Innovation, Technology, Entrepreneurship and Marketing in the School of Industrial Engineering, Eindhoven University of Technology, The Netherlands.
Hans van der Bij is Associate Professor at the Department of Innovation Management and Strategy in the Faculty of Economics and Business, Groningen University, The Netherlands.
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