TIP: A Simple Strategy to Inspire High Performance and Lasting Success - Hardcover

Gordon, Dave

Hardcover

ISBN 10: 1119641446 ISBN 13: 9781119641445

Verlag: John Wiley & Sons Inc, 2020

Inhaltsangabe

Get the results, recognition, and reputation you deserve 

In TIP, Dave Gordon tells the engaging and motivating story of Brian Davis, an average salesperson who is fired without warning for being average. After 10 years at the same company, he is suddenly faced with no immediate prospects, an uncertain future, and a young family to support. With minimal savings, and determined to not lose everything he’s worked for, he reluctantly takes the only job he can get at a popular bar and restaurant called Crossroads. Guided by an unlikely mentor, and insightful colleagues and customers in an unforgiving environment of relentless customer service, he learns the four simple principles of TIP to take control of his life, his career, and his future:

1. Enhanced self-awareness

2. Confident communications

3. Commitment-based actions

4. Fulfillment of a unique value promise

TIP is a timeless, inspirational story created to remind anyone in a position judged by performance that the only way to achieve continued recognition and growth in work and life is to take personal accountability for your reputation and results.

Whatever your role, or level of success in your career, TIP is a guide that will help you discover, or remember, how to consistently bring unique value to your team, your organization, and your most important customers. This easy read will provide a strategy for personal success, complete with coaching and action plans. 

Über diesen Titel

Über die Autorin bzw. den Autor

DAVE GORDON is an internationally recognized brand, marketing, and communications expert. He is an inspirational speaker, author, coach, and leader on a mission to help people identify, communicate, and deliver their unique value to build stronger personal, team, and corporate brands. Dave's work has positively impacted leaders, teams, organizations, and associations in countries around the world, including the United States, Canada, the United Kingdom, Australia, and New Zealand.

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Praise for TIP

"A team will only succeed, and a company will only grow, when each person on that team is responsible and accountable for their own results. If you want to consistently bring your best every day, you need to read this book and follow Dave's game plan for personal, team, and organizational success." —Jon Gordon, Wall Street Journal bestselling author, The Energy Bus and The Power of Positive Leadership

"I love this story and this book. It truly sends a powerful message and takes what I have learned from Dave Gordon to the next level. I am sharing this with everyone I know and telling them to read it—twice!" —Kurt Leisure, Vice President, Risk Services, The Cheesecake Factory

"Dave Gordon is a master at helping you see through the fog of adversity and setting the right course for your future. He helps you discover your brand and reminds you to always protect it." —Jon McGavin, Area General Manager, The Ritz-Carlton and JW Marriott Orlando, Grand Lakes

"Dave is an expert at aligning people with a purpose. Now he has taken his 'stand for your brand' principles and created a powerful resource with broad appeal and helpful guidance for any leader looking to build a world-class team or company." —Scott Hudson, President and CEO, Gallagher Bassett

"After reading TIP, you will have no choice but to look at your own career and relationships through a different lens; one that empowers you to never accept being 'average,' and to take control of your future with a simple plan for personal innovation." —Jenny Hutt, author, SiriusXM host of Just Jenny and cofounder of BunnyEyez

"Every great athlete, CEO, leader, teacher, and parent understands that greatness is a journey filled with the creative meaning of trying, falling, crying, laughing—and persevering, because the journey is what makes the difference. In TIP, Dave uses the power of conversation, of words, to compel you to cheer the hero along, all the while really cheering for yourself to become the best you can become." —Brian Hainline, MD, NCAA Chief Medical Officer

"How you feel about a brand or company often comes down to one individual who either cared deeply, and took accountability for the experience of a customer, or just didn't give a flip. TIP is a resource for anyone who wants to inspire their people to care more and have a positive impact on the future of their career, the success of the company, and the strength of the entire brand." —Ann Handley, Wall Street Journal bestselling author of Everybody Writes, and Chief Content Officer of MarketingProfs

Aus dem Klappentext

TIP is more than a story of one person's journey to recognition and growth in work and life. TIP is a strategy and motivational reminder to take personal accountability for your reputation, your results, and your value. TIP is an action plan designed to help people who desire a simple way to take charge of their careers, improve their performance, manage their reputations, and enhance their lives.

TIP is a timeless story filled with insights to help you become a standout performer, make good choices, give all you can, provide value to others, and be rewarded in return.

Based on author Dave Gordon's 30 years of professional experience and insights, TIP is the engaging and educational story of Brian Davis, an uninspired employee with a young family. One day, Brian is unceremoniously fired from his job without any notice. After spending a decade at the same job and never truly pushing himself to be more than average, Brian finds himself unemployed with no immediate prospects. Facing an uncertain future, Brian must choose between accepting another uninspiring job, or finally taking responsibility to control his own success and create his own unique value.

Faced with a crossroads in his life, Brian takes a temporary job in the restaurant and hospitality industry while he searches for his next, perfect role. Brian doesn't see himself as valuable to anyone at first. But, with the help of his new coworkers, insightful customers, and an unexpected mentor, Brian rediscovers the importance of purpose and passion in the delivery of standout customer service. He learns to add his own unique value by identifying his strengths and being known for the one thing that only he can bring. The more he gives of himself, the more he gets. Through his commitment and his consistency of beliefs, words, and actions, Brian gains a new reputation by creating memorable experiences for everyone around him.

TIP shows you that everyone has value, whether to another person, a community, a team, or an organization. When you know your value, everything you do in work and life becomes easier and more rewarding. The simple, yet powerful, strategy presented in TIP will help you take control of your career and your reputation and keep you on the path to sustained success.

Details zur Ausgabe

• Verlag: John Wiley & Sons Inc
• Erscheinungsdatum: 2020
• Sprache: Englisch
• ISBN 10: 1119641446
• ISBN 13: 9781119641445
• Einband: Tapa dura
• Anzahl der Seiten: 224
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar