Quality and Performance Excellence: Management, Organization, and Strategy - Softcover

Evans, James R.

 
9781133955931: Quality and Performance Excellence: Management, Organization, and Strategy

Inhaltsangabe

Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac Student Collections http://gocengage.com/infotrac.

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9781133955924: Quality and Performance Excellence, International Edition

Vorgestellte Ausgabe

ISBN 10:  1133955924 ISBN 13:  9781133955924
Verlag: Cengage Learning, Inc, 2013
Softcover