Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas: Eight Steps to ... Lean Improvements in Administrative Areas - Hardcover

Tapping, Don; Shuker, Tom

 
9781138438774: Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas: Eight Steps to ... Lean Improvements in Administrative Areas
Hardcover
ISBN 10: 1138438774 ISBN 13: 9781138438774
Verlag: Taylor & Francis Ltd, 2017

Inhaltsangabe

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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Über die Autorin bzw. den Autor

Don Tapping, Tom Shuker

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Verlag
Taylor & Francis Ltd
Erscheinungsdatum
2017
Sprache
Englisch
ISBN 10 
1138438774
ISBN 13 
9781138438774
Einband
Gebundene Ausgabe
Anzahl der Seiten
171
Kontakt zum Hersteller
CRC Press
https://www.routledge-ny.com

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