NABCEP sets the standard for solar certifications in the United States and Canada. The NABCEP PV Technical Sales Certification shows customers, friends and employers that you are knowledgeable and qualified to sell solar systems. If someone is selling solar, they need to know what they are selling and how it is configured. Where will they connect the circuit breaker? Will the house need expensive modifications in order for a PV system to be installed? These are the questions that you as a NABCEP Technical Sales Certified solar salesperson will confidently answer. This book is full of practical information that anyone selling solar should know in order to properly serve their customers and to ethically represent the industry that is solving the worlds problems on the ground and rooftop level. This book will be of use to those taking the NABCEP PV Technical Sales Exam, as well as anyone selling or planning to sell solar.
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Chris Ortiz is the president and founder of Kaizen Assembly, a Lean manufacturing training and implementation firm in Bellingham, Washington. He has been practicing Lean for over 12 years and speaks around the country at trade shows and manufacturing expositions. He is the author of Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line (Taylor & Francis, 2006), Lessons from a Lean Consultant (Prentice Hall, 2008), Kaizen and Kaizen Event Implementation (Prentice Hall, 2009), and Lean Auto Body (Kaizen Assembly, 2009). Kaizen Assembly has been featured on the show Inside Business with Fred Thompson that aired on CNBC and CNN Headline News. Chris is frequently featured in manufacturing trade magazines including Industrial Engineer, Industrial Management, Collision Repair Magazine, Metal Finishes, Assembly Magazine, and dozens of other industry-recognized publications. He has been trained by the John Costanza Institute of Technology in "Demand Flow Technology" and by the Georgia Institute of Technology for ISO 9001: 2000 Internal Quality Auditing. He is also a member of the Institute of Industrial Engineers and the Society of Manufacturing Engineers. Murry Park is the founder of MRP ONE, a manufacturing consulting company located in Mount Vernon, Washington. As a 26-year veteran of manufacturing, Murry's service has spanned roles from entry-level engineer to vice president and general manager to senior Lean consultant. His professional experience includes working with companies from various industries ranging from electronics to metals and aerospace to seafood and from small privately owned companies to larger publicly traded corporations across North America. Internationally, he has observed and analyzed production processes in Argentina, Belgium, Italy, Japan, and Canada. Murry's professional experience began in 1983 when volume batch processing was still considered vogue in American manufacturing. However, struggling with the realities of such an approach, he quickly recognized the merits of such new concepts as 5S, setup reduction, one-piece flow, and kanban, as he came to understand and apply them. Seeing immediate 160 ¿ About the Authors and dramatic improvements from every implementation, Murry became a lifelong student-and teacher-in the pursuit of sharing these concepts and methods with others. He has led countless improvement activities and has watched as serious value-adding enterprises embraced a culture of continuous improvement based on employee participation, thereby also enjoying the benefits that followed.
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