Customer Service Games for Training (Routledge Revivals) - Softcover

Softcover

ISBN 10: 1138742724 ISBN 13: 9781138742727

Verlag: Routledge, 2019

Inhaltsangabe

This title was first published in 2011.After World War II, a systems approach to solving complex problems and managing complex systems came into vogue among engineers, scientists, and managers, fostered in part by the diffusion of digital computing power.Enthusiasm for the approach peaked during the Johnson administration, when it was applied to everything from military command and control systems to poverty in American cities. Although its failure in the social sphere, coupled with increasing skepticism about the role of technology and "experts" in American society, led to a retrenchment, systems methods are still part of modern managerial practice.

Über diesen Titel

Über die Autorin bzw. den Autor

Agatha C Hughes; Thomas P Hughes

Details zur Ausgabe

• Verlag: Routledge
• Erscheinungsdatum: 2019
• Sprache: Englisch
• ISBN 10: 1138742724
• ISBN 13: 9781138742727
• Einband: Taschenbuch
• Anzahl der Seiten: 178
• Herausgeber: Hughes Agatha C, Hughes Thomas P
• Kontakt zum Hersteller: BOOKS etc..; cs@booksetc.co.uk; ; BOOKS etc.; Aldershot; Vereinigtes Königreich
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