Public Service Operations Management: A research handbook - Hardcover

Hardcover

ISBN 10: 1138813699 ISBN 13: 9781138813694

Verlag: Routledge, 2015

Inhaltsangabe

Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. Of interest to those in public management, service operations management and public policy studies.

Über diesen Titel

Über die Autorin bzw. den Autor

Zoe J. Radnor is Professor of Service Operations Management at Loughborough University, UK

Nicola Bateman is a Senior Lecturer in Operations Management at Loughborough University, UK

Ann Esain is a Lecturer in Logistics and Operations Management at Cardiff University, UK

Maneesh Kumar is a Senior Lecturer of Service Operations at Cardiff University, UK

Sharon J. Williams is an Improvement Science Fellow with the Health Foundation and an Associate Professor at Swansea University, UK

David M. Upton is American Standard Companies Professor of Operations Management at the Saïd Business School, University of Oxford, UK

Details zur Ausgabe

• Verlag: Routledge
• Erscheinungsdatum: 2015
• Sprache: Englisch
• ISBN 10: 1138813699
• ISBN 13: 9781138813694
• Einband: Tapa dura
• Auflage: 1
• Anzahl der Seiten: 480
• Herausgeber: Radnor Zoe, Upton David, Bateman Nicola, Esain Ann, Kumar Maneesh, Williams Sharon
• Kontakt zum Hersteller: Nicht verfügbar
• Verantwortliche Person: Nicht verfügbar