Business Communication: A Problem-Solving Approach 2e prepares students to take charge of the communication challenges they’ll face on the job. With a focus on effective decision making, the text provides a process for analyzing communication problems and thorough support for designing successful solutions. Students will gain a realistic picture of today’s business environment, including the impacts of the pandemic and the importance of inclusive, socially responsible communication. Numerous end-of-chapter scenarios provide a wide range of opportunities for problem solving in context. This edition continues its strong coverage of style and grammar, with additional practice activities and a reference chapter that now includes sentence building. The text’s distinctive chapters on visual communication have been consolidated into one comprehensive chapter, and updated advice on the use of communication technologies has been incorporated throughout. This is a standalone book. Access code NOT included.
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