List of Tables and Boxes List of Figures Acknowledgements PART 1: SETTING THE SCENE Introduction The M&A Landscape PART 2: IMPLEMENTATION ISSUES The Business, Technology and Management Model The Business Context Technical Issues Management Issues PART 3: BEST PRACTICES The Phase Model Due Diligence Detailed Assessment Integration Post-integration Review The Role of the External Consultant Conclusions Appendix I Appendix II References Index
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