Designing for Service: Key Issues and New Directions - Softcover

 
9781350103429: Designing for Service: Key Issues and New Directions

Inhaltsangabe

This innovative volume brings together international contributors to address the field of service design, its practice, the ethical challenges and controversies it faces, and the novel spaces opening up for service design.

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Über die Autorinnen und Autoren

Daniela Sangiorgi is Professor at the Department of Design of Politecnico di Milano, Italy. She has been one of the first scholars studying service design and co-editor of two leading books (Design for Services, 2011; Designing for Service, Bloomsbury, 2017). She worked 8 years in the UK (ImaginationLancaster, Lancaster University). Her expertise is design for service innovation, with a focus on public services and healthcare. She is a member of Polimi DeSIS Lab (https://www.desis.polimi.it).

Alison Prendiville is Professor of Service Design at LCC University of the Arts London, UK. Her work is transdisciplinary working with health and social care professionals, scientists, engineers, and anthropologists to facilitate and converge design with science and technology for the development of locally situated services and policy developments to address societal challenges. Along with Daniela Sangiorgi she edited the book Designing for Service (Bloomsbury, 2017).

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