Verwandte Artikel zu Think Human: The Customer Experience Revolution in...
Inhaltsangabe
In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer satisfaction. Advocating for the importance of the human factor assisted by technology in the digital age of customer relations, this book explores the impact of the digital revolution on brands, their shift from being product-focused to customer-focused and provides strategies for how brands can succeed in the battle for the customer. By developing customer relations teams that value the role of the human being augmented by technology, you can put technology at the service of humans and take control to create valuable customer experiences. Drawing on over two decades of experience developing Webhelp into a leading global provider of game-changing customer journeys, Duha shows you how to develop your customer relations team into a key strategic resource for growth.
Die Inhaltsangabe kann sich auf eine andere Ausgabe dieses Titels beziehen.
Über die Autorin bzw. den Autor
Olivier Duha is the CEO and cofounder of Webhelp, a leading global provider of IT solutions and customer experience management services. Prior to founding Webhelp, Olivier worked Bain & Company and served on the advisory council on strategy and mergers and acquisitions for LEK Consulting. He also served as President and Vice President of CroissancePlus from 2009 to 2013. Based in Brussels, Belgium, he is a member of the Mouvement des Entreprises de France (MEDEF), France's largest employer's federation.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Suchergebnisse für Think Human: The Customer Experience Revolution in...
Beispielbild für diese ISBN
Think Human: The Customer Experience Revolution in the Digital Age
Verlag:
Kogan Page, 2024
ISBN 10: 1398614521
ISBN 13: 9781398614529
Gebraucht
Soft cover
Erstausgabe
Anbieter: Tall Stories BA, Stoneyford, Irland
Verkäuferbewertung 4 von 5 Sternen
Soft cover. Zustand: Very Good. 1st Edition. as new unused. Bestandsnummer des Verkäufers 2000029042
Gebraucht kaufen
EUR 9,63
EUR 12,00 Versand
Versand von Irland nach USA
Versand von Irland nach USA
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Think Human : The Customer Experience Revolution in the Digital Age
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. Bestandsnummer des Verkäufers 46136699-n
Neu kaufen
EUR 29,59
EUR 2,26 Versand
Versand innerhalb von USA
Versand innerhalb von USA
Anzahl: 1 verfügbar
Foto des Verkäufers
Think Human
Anbieter: Rarewaves.com USA, London, LONDO, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: New. In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer satisfaction.Advocating for the importance of the human factor assisted by technology in the digital age of customer relations, this book explores the impact of the digital revolution on brands, their shift from being product-focused to customer-focused and provides strategies for how brands can succeed in the battle for the customer. By developing customer relations teams that value the role of the human being augmented by technology, you can put technology at the service of humans and take control to create valuable customer experiences. Drawing on over two decades of experience developing Webhelp into a leading global provider of game-changing customer journeys, Duha shows you how to develop your customer relations team into a key strategic resource for growth. Bestandsnummer des Verkäufers LU-9781398614529
Neu kaufen
EUR 31,93
Versand gratis
Versand von Vereinigtes Königreich nach USA
Versand von Vereinigtes Königreich nach USA
Anzahl: Mehr als 20 verfügbar
Foto des Verkäufers
Think Human: The Customer Experience Revolution in the Digital Age (Paperback or Softback)
Verlag:
Kogan Page 1/30/2024, 2024
ISBN 10: 1398614521
ISBN 13: 9781398614529
Neu
Paperback or Softback
Anbieter: BargainBookStores, Grand Rapids, MI, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback or Softback. Zustand: New. Think Human: The Customer Experience Revolution in the Digital Age. Book. Bestandsnummer des Verkäufers BBS-9781398614529
Beispielbild für diese ISBN
Think Human: The Customer Experience Revolution in the Digital Age
Anbieter: California Books, Miami, FL, USA
Verkäuferbewertung 4 von 5 Sternen
Zustand: New. Bestandsnummer des Verkäufers I-9781398614529
Neu kaufen
EUR 34,43
Versand gratis
Versand innerhalb von USA
Versand innerhalb von USA
Anzahl: Mehr als 20 verfügbar
Beispielbild für diese ISBN
Think Human
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000. Bestandsnummer des Verkäufers FW-9781398614529
Neu kaufen
EUR 30,80
EUR 4,86 Versand
Versand von Vereinigtes Königreich nach USA
Versand von Vereinigtes Königreich nach USA
Anzahl: 15 verfügbar
Beispielbild für diese ISBN
Think Human : The Customer Experience Revolution in the Digital Age
Anbieter: GreatBookPrices, Columbia, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: As New. Unread book in perfect condition. Bestandsnummer des Verkäufers 46136699
Gebraucht kaufen
EUR 34,16
EUR 2,26 Versand
Versand innerhalb von USA
Versand innerhalb von USA
Anzahl: 1 verfügbar
Beispielbild für diese ISBN
Think Human: The Customer Experience Revolution in the Digital Age (eng)
Anbieter: Brook Bookstore On Demand, Napoli, NA, Italien
Verkäuferbewertung 5 von 5 Sternen
Zustand: new. Bestandsnummer des Verkäufers GWU14UMERM
Neu kaufen
EUR 31,25
EUR 5,50 Versand
Versand von Italien nach USA
Versand von Italien nach USA
Anzahl: Mehr als 20 verfügbar
Beispielbild für diese ISBN
Think Human (Paperback)
Anbieter: Grand Eagle Retail, Bensenville, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: new. Paperback. In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer satisfaction. Advocating for the importance of the human factor assisted by technology in the digital age of customer relations, this book explores the impact of the digital revolution on brands, their shift from being product-focused to customer-focused and provides strategies for how brands can succeed in the battle for the customer. By developing customer relations teams that value the role of the human being augmented by technology, you can put technology at the service of humans and take control to create valuable customer experiences. Drawing on over two decades of experience developing Webhelp into a leading global provider of game-changing customer journeys, Duha shows you how to develop your customer relations team into a key strategic resource for growth. Maximize customer satisfaction by transforming your customer relations into a key strategic resource, learning how to effectively utilize technology as well as the human touch to create a winning customer experience. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Bestandsnummer des Verkäufers 9781398614529
Foto des Verkäufers
Think Human
Anbieter: Rarewaves USA, HEBRON, KY, USA
Verkäuferbewertung 5 von 5 Sternen
Paperback. Zustand: New. In an increasingly competitive and digitalized world where experience reins supreme, Olivier Duha highlights the radical evolution of customer relations and outlines six golden rules to maximize customer satisfaction.Advocating for the importance of the human factor assisted by technology in the digital age of customer relations, this book explores the impact of the digital revolution on brands, their shift from being product-focused to customer-focused and provides strategies for how brands can succeed in the battle for the customer. By developing customer relations teams that value the role of the human being augmented by technology, you can put technology at the service of humans and take control to create valuable customer experiences. Drawing on over two decades of experience developing Webhelp into a leading global provider of game-changing customer journeys, Duha shows you how to develop your customer relations team into a key strategic resource for growth. Bestandsnummer des Verkäufers LU-9781398614529