This text tackles the key concepts that every future hotelier and restaurateur manager must be aware of. Written from the perspective of an executive with over 20 years of experience, this unique text explains the principles and theories of hospitality management and then applies them to a broad spectrum of hotel, restaurant, and tourism situations. Key topics covered in the text include property development, strategic management, financial statement analysis, legal issues, and organizational, human resources, marketing and operations management. Objective studies of major hotel corporations, international operations, and human resources illustrate the multi-capacity position from which a hotel and restaurant manager must operate. This is a comprehensive, must-have resource for the beginning hospitality manager.
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